To simply say thanks, please click the ' Thumbs Up' button to give me a Kudos to appreciate my efforts to help. Let me know how it goes and you have a great day! Going by your technical expertise and competence I am sure you will be able to perform these steps without breaking a sweat. Please perform all these steps patiently as it is critical to resolving the issue. Then restart the computer and graphics drivers from this link:.Check the box that states delete the software for this device.Right-Click on start button> click device manager> expand display adapters>then select the display drivers that are listed and right-click on it and uninstall the drivers.Then follow the on-screen instructions to do it.Īlso, uninstall and reinstall the graphics driver from device manager by following these steps: Then restart the computer and update the bios, chipset and audio drivers from this link: select the country and type the product# of the computer.Then check the box delete the software for this device. Right-Click on start button> click device manager> expand sound video and game controllers>then select the sound drivers and right-click on it and uninstall the audio drivers.Did you check the HP support site and try to download it?įor a start, it looks like an audio driver.Did you check the Intel support site to get an updated driver?.I take it as a privilege to share this platform with you.įor better clarity and to assist you better I would require more information regarding this: Superb effort and spectacular research were done as well. You’ve done an excellent job of diagnosing the issue from your end. A very good day to you! I read the post regarding issues with Intel High definition DSP drivers. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.

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